Killeen-Fort Hood opts for SITA


Killeen-Fort Hood Regional Airport in Texas has switched its passenger processing technology system to SITA, the global IT provider dedicated to the air transport industry. The regional airport moved to SITA’s AirportConnect Open common-use platform for flexibility to support both scheduled and charter airlines using the airport.

According to SITA, Common-use allows airlines to process passengers at any workstation or boarding gate at the airport, giving Killeen flexibility when managing its infrastructure. With SITA AirportConnect Open, airlines can use their own applications on the common-use infrastructure and the airport now has the ability to manage charter flights.


The five-year agreement with Killeen Airport includes SITA’s flight information display (FIDS) technology, AirportVision, which provides airlines and passengers with real-time flight and weather information on easy-to-read displays throughout the airport.


This integrated system reduces the amount of manual processes for airport staff by automating the delivery and display of information. SITA’s system also allows the airport to provide advertising for its retail and other partners. In total, SITA supplied 25 large LCD displays, 14 common-use passenger processing workstations, five FIDS workstations and 18 printers across the airport.


The global airline industry has set new standards for passenger processing, known as Common Use Passenger Processing Systems (CUPPS). SITA says its technology offering for regional airports meets these international standards. This allows the smaller airports to attract major airlines and provide them with the level of service they receive at the largest airports around the world.


Killeen-Fort Hood Regional Airport together with American, United and Delta Airlines serves just over 300,000 passengers a year. More than 300 airlines use SITA’s AirportConnect Open to process millions of passengers every day in more than 400 airports worldwide.


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