Facial recognition trial proving popular at Brisbane Airport

04/01/18

A facial recognition trial is improving passenger processing times at Brisbane Airport.

SITA says trials of facial recognition technology at Brisbane Airport have shown a 70 per cent reduction in processing times for boarding and check-in, reports Australian Aviation.

In March, Air New Zealand, Brisbane Airport and SITA commenced an Australia first trial featuring the use of facial recognition technology at checkin and at the boarding gate.

Under the trial, passengers heading across the Tasman from Brisbane flying Air New Zealand approach a self-service checkin kiosk featuring SITA Smart Path technology.

At checkin, the kiosk creates a “single secure token” using sophisticated biometrics – which in this case is the passenger’s face – that is linked to passenger’s travel documents.

When it comes time to get on the aircraft, passengers simply walk through an automated boarding gate which uses facial recognition technology to verify the correct passenger is boarding the correct aircraft without the need to present a boarding pass, a passport or travel document.

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