SITA chosen for biometric exit at Orlando International Airport

12/06/18

SITA today announced that it has been chosen by the Greater Orlando Aviation Authority (GOAA) as the technology partner for biometric exit at Orlando International Airport. Orlando International is the first U.S. airport to fully deploy the U.S. Customs & Border Protection (CBP) Biometric Entry and Exit Program. Over the coming months, SITA will integrate Smart Pat, its sophisticated biometric technology, at the airport’s 30 international boarding gates.

Earlier this year, SITA worked with GOAA, British Airways and CBP to incorporate the U.S. biometric departure check for British Airways’ customers. The trial’s success has prompted airport-wide implementation of the technology. The system makes passenger boarding quicker and easier, while it also incorporates the new secure biometric exit checks. British Airways is boarding flights of almost 240 customers in around 15 minutes. With Smart Path, passengers just need to look at the camera, without having to present boarding passes or passports.

John Newsome, Chief Information Officer, GOAA, said: “Our decision to implement biometric exit checks across the whole airport follows a hugely successful live trial. The innovative boarding process we tested is really popular with passengers. They simply look at the camera and within seconds the gate opens and they can board the flight. It is easy, fast and most importantly, secure. The solution works on common-use boarding gates and can be easily used by the many international airlines that we serve at MCO.”

Diana Einterz, SITA President, Americas, said: “GOAA’s implementation of SITA Smart Path for the U.S. CBP biometric exit checks will deliver a simpler travel process for the airport’s six million annual international passengers. SITA is a world-leader in biometrics and we are committed to delivering secure seamless journeys for airline passengers globally. It is great to be GOAA’s technology partner as it becomes the first airport to fully implement biometrics for international flights from the U.S.”

Passengers can expect to enjoy 100% biometric boarding for international flights at Orlando International Airport by October. Over the next four months, SITA will integrate Smart Path at 64 boarding lanes, at 30 boarding gates across the airport. As part of the agreement, SITA will provide the technology solution, professional services, hardware and maintenance. This will be backed by SITA’s global service management, which supports the operational needs of the world's top airports and airlines through 24/7 worldwide availability and proactive monitoring.

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