Acuity: AI-based biometrics will transform travel

29/03/19

Acuity Market Intelligence has said that as airports across the globe invest in a range of smart technologies including Artificial Intelligence (AI) and biometrics, that this is the preliminary stage of a far-reaching commitment to transform the inevitable hassles and inconvenience of airport travel into delightful passenger experiences.

Acuity forecasts that the total number of airport biometric touchpoints – increasingly AI enhanced facial recognition - at check-in, bag drop, security, and boarding gates will increase at a 27% CAGR from 2019 – 2022.  While this is significant growth, the total number of units deployed by 2022 will represent just 17% penetration of the projected Total Addressable Market (TAM). 

"As airport AI-enhanced biometrics become mainstream, so too will consumer comfort and preference for the convenience of the experience," explained Maxine Most, Principal at Acuity Market Intelligence. "This will change passenger expectations and drive demand for similar solutions within airports and across the entire travel sector from cruise ships and car rentals to train stations and ferry terminals."

"Smarter, seamless travel is no longer a vision for the future," Most continued. "It is happening now all over the world. In the past month alone, reports from Asia indicate massive uptake."

According to recent reports:

Narita Airport plans to be the first in the world to allow passengers to board using facial biometrics without pausing for identification in additional to using facial biometrics for check in, bag drop
AirAsia is piloting facial recognition for boarding flights at Johor'sSenai Airport and has plans to continue rolling it out in Malaysiaairports this year.
Hong Kong Airport plans to launch a facial recognition based, single token identity system by early 2020.

Subscribe to our free newsletter
Follow us on Twitter
Join us on LinkedIn

Latest Features & Interviews

SDW 2018 Interview: secunet on EES

In this interview, Frank Steffens, Principal in the Homeland Security division of Germany’s secunet tells us about their approach to the biometric Entry/Exit System (EES) planned in Europe.

SDW 2018 Interview: Ixla

Company spotlights have been created to give firms operating in the secure documents and identity industry an opportunity to discuss trends, product innovations and achievements.

White paper: Gemalto - The paper elements of a passport

An expert’s guide to using the paper elements of a passport.

More articles >>
Share |

Sponsored Links

SDW Conference and Exhibition
SDW is a world-leading conference and exhibition providing a global showcase for next-generation secure credentialing solutions.

ID4Africa 2019 18-20 Jun 19