Fifth Third offers tips to protect identity during Covid-19


Fifth Third Bank, National Association, today offered tips to consumers to protect their identity and financial lives during the outbreak of coronavirus and COVID-19, the disease it causes.

“During times of uncertainty, it’s natural to seek information and answers through the internet and social media,” said Jude Schramm, executive vice president and chief information officer, Fifth Third Bank. “Unfortunately, criminals will often use that to their advantage. While not Fifth Third specific, our team has noted the occurrence of phishing – when a data thief impersonates a legitimate person or company via email to bait the recipient into reporting confidential information or gaining unauthorized access to systems—and has seen reports of malware (malicious software) disguised as a coronavirus map.”  

Considering these developments, Fifth Third offers the following best practices:

Stick to credible resources like the Centers for Disease Control (, National Institutes of Health (, World Health Organization ( and well-known local and national news reporting agencies for information.

Do not click on links or attachments from senders you do not recognize. This applies not only to email, but also to text messages.

Keep your computer “healthy” by applying patches and updates as soon as notified one is needed. Do not push off these updates until later.

Do not share sensitive personal information (like usernames and passwords) by email.

Watch for email senders using suspicious or misleading domain names.

Inspect URLs carefully (without clicking on the link) to make sure they’re legitimate and not imposter sites.

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