IEG and Tascent partner on travel experience

24/09/20

Information Engineering Group Inc (IEG), a loyalty and lounge solution provider to airlines, airports, and aviation organizations, and Tascent, a leader in intuitive biometrics, have entered into a partnership to deliver a touchless, streamlined experience for IEG’s airport lounge customers.

Air travelers are increasingly returning to flying, bringing with them a set of COVID-related safety concerns. In exchange for their business in this challenging era, these travelers expect easy-to-use identification systems that reduce prolonged close interactions. They demand safety, physical separation, and speed, and look to the travel industry to deliver on these priorities.

In response, Tascent and IEG are combining their industry expertise, innovative mindsets, and specialist technological capabilities to deliver safe, smooth, and convenient access to lounges for airline customers. Travelers can enroll via their mobile devices prior to departure, and be automatically recognized upon arrival at the lounge – making the airport lounge once again a safe haven for the traveler.

The IEG-Tascent solution uses Tascent’s InSight Face devices for face recognition and traveler messaging, coupled with the biometric identity management services of Tascent Enterprise Suite. These are integrated with IEG’s superior Airport Lounge Access capabilities and end-customer systems to provide a seamless, opt-in solution that minimizes close physical contact while maximizing customer service and respecting traveler’s privacy and health concerns.

In today’s COVID era and beyond, IEG and Tascent believe that secure, contactless biometric technologies have become a critical safety tool for the aviation industry. The solution also allows for greater engagement of travelers with service providers through outstanding customer experiences. Launching today, the IEG-Tascent VIP Lounge Access Solution is available for immediate implementation.

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