New service centre for Morpho
Morpho has opened its new Morpho Service Center in the Australian capital, Canberra. The centre was opened by Doug Smith, chief executive officer, CrimTrac, and by the French Ambassador to Australia, Stéphane Romatet, and attended by the High Commissioner of New Zealand, Martyn Dunne.
According to the company, the centre is designed to underpin the new managed services approach that it is delivering to Australia. In particular it is one of the key pillars of the recently signed support agreement with CrimTrac to provide managed services for Australia’s national fingerprint system.
Initially the facility will be used to support the National Automated Fingerprint Identification System (NAFIS) in Canberra where Morpho is providing an Information Technology Infrastructure Library (ITIL) aligned service capability across the full NAFIS system and covers the provision of nationwide workstation support, test systems and training for CrimTrac staff.
“The delivery of NAFIS remains an ongoing priority for law enforcement in Australia,” says Doug Smith, chief executive officer of CrimTrac. “Operational police throughout Australia rely on this real time matching capability for positive identification”.
“The implementation of this new service model is a key development for Morpho and shows not only our strength in security but our commitment to the delivery of low risk, high value outcomes for clients,” says Bruno Pattyn, managing director for Morpho Australasia.
The company says this facility will also be a key part of its approach to delivering secure services for Australian Customs and Border Protection Service (Smartgate), Australian Federal Police and other key agencies.