Registered traveller takes flight again

Indianapolis Airport Authority (IAA) has announced that it will re-launch its previous CLEAR registered traveller program, but under a new contract won by a partnership of Cogent, ARINC, FLO Corporation and International RAM.

The news came hot on the heels of an announcement that Alclear had acquired the assets of previous CLEAR owner Verified Identity Pass, who had gone out of business. Crucially Alclear was not able to acquire the pre-existing airport contracts leaving open the door for deals such as this one in Indianapolis.

Indianapolis is the first airport to re-establish RT services for travellers since the RT program shut down last June when former RT provider Verified Identity Pass, Inc. (CLEAR) ceased operations.

The new team called iQueue have begun pre-enrolment for travellers. iQueue is also currently in discussions with several other airports for re-launching RT services.

"We selected iQueue based on the entire team’s extensive RT experience as well as Cogent’s financial stability and successful implementation of hundreds of programs," said John Clark, CEO & Executive Director of IAA. "RT is consistent with IAA’s commitment to provide industry-leading customer service," added Mr. Clark.

After completing an easy online application, an iQueue member proceeds at their convenience to an in-person enrollment at IND or one of Cogent’s enrollment locations in the Indianapolis area to provide biometric data (fingerprint and iris images) and approved documents. Once processed, a traveler’s biometric information is stored on their iQueue Card. When arriving at the security checkpoint, the member presents their card for verification at either of the iQueue lanes at IND Concourses A & B to receive expedited access to the screening checkpoint. Additionally, iQueue plans to provide convenient, local enrollment for members utilizing Cogent’s over 1,000 biometric enrollment sites across the U.S.

iQueue’s national RT program will offer benefits beyond the airport lanes including preferred parking, airport club access and airport retail discounts as well as local restaurant, golf, spa, tennis, health club, mortgage and auto lease/purchase discounts. A future iQueue Platinum Membership level will also include identity theft protection and enhanced travel insurance as well as worldwide travel assistance, medical services, lounge access and concierge services.

Annual iQueue membership is $149 with discounts for families, multiple-year memberships and negotiated volume corporate purchases. iQueue will offer a special introductory annual membership rate of $99 during the first 90 days of lane operations at IND.

iQueue will also provide former members of the defunct CLEAR and Preferred Traveler Programs an additional six months of complimentary membership in the iQueue RT program as credit for the time remaining on their previous memberships.

"With the re-launch of RT, 200,000 former RT members and prospective members can enjoy the predictable checkpoint experience that had previously been in place," said Fred Fischer, iQueue’s Managing Partner.